·  It has demonstrated recognition of the importance of using metrics to manage its work more effectively
·  It has begun to implement a metrics program by collecting and analyzing data about its work through some concrete steps or actions
·  It has helped to promote the adoption of metrics within the legal profession by its leadership on this subject through speaking or writing about the importance of doing so and sharing information from its metrics program with like-minded organizations
·  It has received recognition previously for its metrics program as evidenced by at least one award from an organization whose interest in or commitment to metrics is well recognized in the legal profession or has been otherwise publicly recognized