The OLSI Law Department Top 25 KPIs Survey seeks to fill a gap in current metrics benchmarking data on how law departments are performing in certain key measures.

The Law Department Top 25 KPI is the proposed list of metrics that OLSI encourages all law departments to track pursuant to a consistent list of definitions and methodologies, in order to allow for effective “apples to apples” and “oranges to oranges” comparisons.

The overall goal is to allow law departments to measure their performance and engage in efforts to improve on performance pursuant to their own target goals.

The Top 25 KPIs

In order to serve as an effective tool, OLSI limited the survey to a proposed list of top 25 KPIs under several major categories: general law department metrics, litigation matters, non-litigation matters, intellectual property matters, external legal spending, knowledge management and compliance. Tracking too many metrics makes it difficult to analyze each metric effectively.

Some organizations, however, may find it useful to drill down into more detail in certain key areas. OLSI has thus also developed a list of additional specialized metrics that law departments can track on their own.

Instructions on Taking Survey

     Organizational Responses to Surveys

     The survey questions concern metrics generally collected by an organization as a whole.
     We encourage interested individuals to work with appropriate members of their law
     department to provide accurate responses to the Survey. The goal is to have each
     organization submit one Survey to provide metrics for that organization. We are
     interested in feedback, however, from all individuals on how to improve the Survey.

     Form of Survey

     Click on the link below to start taking the online version of the Survey.


    

     You can also complete a paper version of the Survey. Click here to download a copy of
     the Survey. You can mail the results to:

     Open Legal Standards Initiative
     Survey Results
     501 Fifth Avenue, Third Floor
     New York, NY 10017

     Survey Due Date

     Responses are due December 31, 2006.

     Survey Publication Date

     Results will be published in1Q 2007. Click here to be added to the mailing list to receive
     information about the Survey.

Providing Feedback on the Survey

With respect to all of these lists, OLSI invites the reader to provide insight into how useful this information is or would be. This iteration of the OLSI Survey constitutes a “pre-survey” survey in that we hope it will serve as the foundation for much more useful surveys in subsequent years. Click here to provide feedback on how we can improve this survey. You can also provide feedback on a list of other potential KPIs by clicking here.